Expert Teams in 30 Days for Up to 60% Less

Expert Teams in 30 Days
for Up to 60% Less

Considering outsourcing customer service, back office, or tech support?
We recruit, train, and manage your team with enterprise-grade security, 99% uptime, and up to 60% cost savings.

Considering outsourcing customer service, back office, or tech support?
We recruit, train, and manage your team with enterprise-grade security, 99% uptime, and up to 60% cost savings.

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Businesses Served
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Operational Uptime
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Years BPO Experience
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CEO Trust Rating
What Our Clients Achieve

Reduce overhead and accelerate growth by outsourcing
to the Philippines and Colombia.

47%

reduction in time-to-hire means you scale faster with less internal strain.
Our nearshore and offshore teams deliver proven ROI across healthcare, e-commerce, legal, and logistics.

View the Proof

What Our Clients Achieve

Reduce overhead and accelerate growth
by outsourcing to the Philippines and Colombia.

47%

reduction in time-to-hire means you scale faster with less internal strain.
Our nearshore and offshore teams deliver proven ROI across healthcare, e-commerce, legal, and logistics.

View the Proof

Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Committed to safeguarding data privacy and security for every client.
Excellence in the making—Comparably-worthy service at every turn!
Excellence in the making—Comparably-worthy service at every turn!
Excellence in the making—Comparably-worthy service at every turn!
Delivering global impact through exceptional outsourcing services.
Trusted leader in the Philippine BPO industry.
Delivering world-class services from economic zones.
Providing top-notch service every step of the way!
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Committed to safeguarding data privacy and security for every client.
Delivering global impact through exceptional outsourcing services.
Trusted leader in the Philippine BPO industry.
Delivering world-class services from economic zones.
Providing top-notch service every step of the way!
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Committed to safeguarding data privacy and security for every client.
Delivering global impact through exceptional outsourcing services.
Trusted leader in the Philippine BPO industry.
Delivering world-class services from economic zones.
Providing top-notch service every step of the way!
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Committed to safeguarding data privacy and security for every client.
Delivering global impact through exceptional outsourcing services.
Trusted leader in the Philippine BPO industry.
Delivering world-class services from economic zones.
Providing top-notch service every step of the way!

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Where “Super” Meets Success! With over a decade of onshore and offshore expertise, we go beyond cost savings. Outsource to the Philippines with us for tailored solutions that elevate your brand, deliver results, and fuel long-term growth.

Staff Matched, Trained, and Managed for Your Business

Outsource to the Philippines with specialized call center services

Hotline Support

Type
Tier 1
Tier 2
Tier 3
Abilities
Answers customer calls, resolves issues, provides technical guidance, and delivers professional phone support.
Full-suite BPO solutions in the Philippines and Colombia

Patient Care Coordinator

Type
Tier 1
Tier 2
Tier 3
Abilities
Schedules appointments, verifies insurance, coordinates patient care, and manages communications with healthcare providers.
Experience seamless Philippine outsourcing with specialized customer support solutions.

Dispatch Support

Type
Tier 1
Tier 2
Tier 3
Abilities
Coordinates deliveries, schedules routes, tracks shipments, and handles driver-customer communications in real-time.
Outsource to the Philippines for expert Philippine call center outsourcing solutions.

Recruitment Assistant

Type
Tier 1
Tier 2
Tier 3
Abilities
Candidate sourcing, resume screening, interview scheduling, applicant tracking system (ATS) management, onboarding support, employer branding
Outsource to the Philippines and elevate operations with Philippine call center outsourcing.

Content Moderator

Type
Tier 1
Tier 2
Tier 3
Abilities
Content review, policy enforcement, user feedback analysis, community guidelines monitoring, escalation handling, reporting
Boost efficiency by outsourcing to the Philippines with tailored call center services.

Virtual Assistant

Type
Tier 1
Tier 2
Tier 3
Abilities
Calendar management, email handling, travel arrangements, data entry, research, task prioritization
Outsource to the Philippines and access top-tier call center services in the Philippines.

General Accountant

Type
Tier 1
Tier 2
Tier 3
Abilities
Handles bookkeeping, financial reporting, and account reconciliation, maintaining accurate records for your business.
Outsource to the Philippines for seamless growth through Philippine call center outsourcing.

Accounts Payable/Receivable Specialist

Type
Tier 1
Tier 2
Tier 3
Abilities
Processes invoices, tracks payments, manages vendor accounts, and ensures smooth cash flow operations.

Industry-Specific Call Center Outsourcing Services

When you outsource to the Philippines or Colombia with SuperStaff, we train your team on your tools and compliance requirements.
Healthcare teams know HIPAA, EMR systems, and medical terminology. E-commerce specialists understand Shopify, inventory management, and shipping logistics. Legal support agents are trained on case management and confidentiality protocols.

Healthcare

Healthcare

HIPAA-trained agents handle scheduling, insurance verification, records management, and patient support for healthcare providers.

Logistics

Logistics

Coordinate shipments, track deliveries, manage carriers, and handle dispatch operations for transportation companies.

E-commerce

E-commerce

Process orders, manage inventory, handle returns, and provide product support across major e-commerce platforms.

Distribution

Distribution

Manage order processing, coordinate warehousing, track shipments, and support B2B customer inquiries.

Legal

Legal

Support case management, schedule meetings, maintain confidential records, and coordinate communications between attorneys and clients.

Healthcare

Healthcare

HIPAA-trained agents handle scheduling, insurance verification, records management, and patient support for healthcare providers.

Logistics

Logistics

Coordinate shipments, track deliveries, manage carriers, and handle dispatch operations for transportation companies.

E-commerce

E-commerce

Process orders, manage inventory, handle returns, and provide product support across major e-commerce platforms.

Distribution

Distribution

Manage order processing, coordinate warehousing, track shipments, and support B2B customer inquiries.

Legal

Legal

Support case management, schedule meetings, maintain confidential records, and coordinate communications between attorneys and clients.

The SuperStaff Advantage

With 16 years of delivering call center outsourcing solutions across nearshore, offshore, and onshore locations, we’ve proven what sets exceptional Colombia and Philippines call center operations apart. When you partner with us, you get enterprise-grade infrastructure, consistent performance, and results you can measure.

Philippine call center outsourcing that adapts to your business.
24/7 Operations
Worldwide outsourcing reach with hubs in the Philippines and Colombia.
Nearshore & Offshore
Philippine outsourcing solutions for customized call center experiences.
Enterprise-Grade Security
Call center services in the Philippines designed for every business need.
Scale Without the Growing Pains
Key Factors Contributing to the Healthcare Worker Shortage in 2025
PhilippinesColombiaUnited States

Nearshore Outsourcing

Same time zone as the US East Coast for real-time collaboration.

Offshore Outsourcing

Maximum cost savings and 24/7 operations.

Onshore Outsourcing

When regulations or contracts demand domestic teams.

Powered by SuperStaff

World-Class Infrastructure in the Philippines and Colombia

Our Philippine call center facilities in Makati, Metro Manila, and Clark, Pampanga, plus our Colombia call center in MedellĂ­n, deliver 99.9% uptime reliability. Our Manila headquarters is ISO 27001:2022 certified with enterprise-grade security protocols and data protection standards. Professional work environments at all locations drive agent retention and consistent performance.

Our Process

1

Set Clear Goals

We start by understanding your business objectives and the challenges driving your search for outsourcing solutions.

2

Design Your Team

We create a custom recruitment and deployment plan tailored to companies that outsource customer service, back office, or technical support operations.

3

Find Top Talent

We source, screen, and select candidates with the industry experience and skills your business needs.

4

Fast Onboarding

Your team is trained on your processes, tools, and quality standards, and is ready in 30 days or less.

5

Monitor & Optimize

Daily performance monitoring and transparent reporting keep your team accountable and improving.

6

Scale on Demand

Add or reduce team members as your business grows or evolves without disrupting quality.

7

Keep Improving

Continuous training and performance optimization keep your team improving over time.

Partner With One of the Leading BPO Companies

Your Team, Ready in 30 Days or Less

From startups to enterprise brands, businesses choose SuperStaff as their outsourcing partner for proven results: up to 70% cost savings, 30-day deployment, and teams that perform. Let’s talk about what we can do for your business.