Nearshoring Archives

Inside the Philippines’ CX Powerhouse: What Makes Its Customer Service Companies the Best in the World
Across the world, the Philippines stands as the undisputed capital of customer experience. Global brands rely on Filipino professionals to represent them with warmth, clarity, and consistency. Every interaction reflects a mix of empathy, ...
Click, Chat, Repeat: How Philippine E-Commerce Call Centers Keep Online Shoppers Coming Back
Online shopping has become a daily habit for millions. What used to be a weekend activity now happens with a single tap. Behind those seamless purchases are the people ensuring every click feels effortless. ...
From Labor Laws to Service-Level Agreements: What To Know Before Kick-Starting Your Nearshore Partnership
Nearshore outsourcing is no longer just a trend; it’s a strategic move reshaping how modern businesses operate. As companies seek agility, cost efficiency, and real-time collaboration, many are turning to a nearshore outsourcing company ...

15October 2025

Explaining LATAM Nearshore and Its Role in Global Business

Jaymee Cichon2025-10-20T17:52:37+08:00Nearshoring|

Global companies have many choices when deciding how to expand operations and optimize costs. One model that continues to ...

11October 2025

Resilience Over Resignation: How Colombia’s Nearshore Talent Counters Workforce Cracking

Matthew Jose Reyes2025-10-09T13:35:17+08:00Nearshoring|

Businesses across the globe are experiencing cracks in their workforce. Burnout, quiet quitting, and mass resignations are no longer ...

11October 2025

The Nearshore Advantage: Customer Service in Property Management Beyond Traditional Boundaries

Jaymee Cichon2025-10-08T11:32:35+08:00Industry Knowledge, Nearshoring|

Rising tenant expectations and intensifying market competition are reshaping the way companies approach customer service in property management. Tenants ...

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Nearshoring

Inside the Philippines’ CX Powerhouse: What Makes Its Customer Service Companies the Best in the World

Click, Chat, Repeat: How Philippine E-Commerce Call Centers Keep Online Shoppers Coming Back

From Labor Laws to Service-Level Agreements: What To Know Before Kick-Starting Your Nearshore Partnership

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